The hotel offers amenities for your comfortable stay and unforgettable experiences
Culinary Delight
“The hotel offered an very nice dining experience with a variety of cuisines, including Teppanyaki and traditional Japanese dishes, all beautifully presented and delicious.” view full review
Accessible Amenities
“The hotel features thoughtfully designed accessible facilities, making it easy for everyone to enjoy their stay comfortably.” view full review
Relaxing Retreat
“The spa facilities provided a serene atmosphere, allowing me to fully unwind and indulge in rejuvenating treatments.” view full review
Luxurious Comfort
“The rooms were exquisite and spacious, with beautiful decor that truly gave a five-star hotel feel to our stay.” view full review
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
5.9
Location
5.6
Service
7.3
Dining
8.3
Guest reviews
6.6/10
based on 15 reviews
8.1
8.1/10 based on 587 reviews
Frank
United States,
January
2025
8.0/10
While I didn't stay at the hotel, I had a wonderful dining experience at the restaurant on the 10th floor with stunning views during a thunderstorm. The food was delicious, particularly the perfectly cooked scallops and steak. However, the hotel itself feels a bit dated and could use some renovations, especially in the room accommodations.
Rooms
6.0
The hotel rooms are a bit dated and could use some updating.
Service
8.0
Service was attentive without being overbearing, making for a pleasant meal.
Location
9.0
The restaurant offers a panoramic view of the city, especially vibrant during the storm.
Dining
9.0
The dining experience was excellent with expertly cooked meals right in front of us. The steak and scallops were highlights.
Facilities
8.0
The restaurants on-site, particularly the tepanyaki and traditional Japanese, provided a unique and enjoyable culinary experience.
Mark
United Kingdom,
January
2025
6.8/10
The hotel has a somewhat remote location that makes it challenging to find nearby amenities. While the rooms were clean, they felt dated and could use some renovations. However, I thoroughly enjoyed the breakfast options and appreciated the great dining experience at the on-site restaurants, particularly the tepanyaki. Overall, it's decent value for money, but the out-of-the-way location might be a downside for some travelers.
Rooms
6.0
The rooms were clean but felt a bit outdated with a stiff mattress.
Service
7.0
Service was fine, and the atmosphere in the restaurants was nice.
Location
5.0
The hotel is quite far from any convenience store or attractions, which makes it feel isolated.
Dining
9.0
The restaurant experience, especially the tepanyaki, was excellent and the variety at breakfast was a nice touch.
Facilities
7.0
The hotel features various dining options, including a traditional Japanese restaurant and a bar with a good ambiance.
Hudson
United Kingdom,
January
2025
5.8/10
The hotel is somewhat outdated and located quite far from conveniences, making it a bit isolating, especially for those looking to explore Utsunomiya. The rooms, while clean, could definitely use some renovations, but breakfast options were decent. Overall, it's good value for money if you're just passing through, but I wouldn't recommend it for an extended stay.
Rooms
6.0
The rooms were clean but felt outdated and the bed was a bit too stiff for my liking.
Service
7.0
The service was adequate, but nothing stood out as exceptional.
Location
5.0
The hotel is in a remote location, far from convenience stores and attractions, making it hard to explore the area.
Dining
7.0
Breakfast had a nice variety, which helped make the stay a bit more pleasant compared to the room situation.
Facilities
5.0
The hotel's facilities were basic and in need of an upgrade to enhance comfort.
Ron
United States,
December
2024
7.4/10
The hotel offers a unique dining experience with a great view, especially during a thunderstorm, but the rooms feel a bit dated and could use some updates. The service in the restaurants was attentive, making the dining time enjoyable. Overall, it might be a good place for a quick stay, but don’t expect the modern comforts of larger cities.
Rooms
6.0
The rooms were okay, but felt a bit tired and dated. The air conditioning barely worked.
Service
8.0
Service at the restaurant was attentive without being excessive.
Location
7.0
The hotel is in Utsunomiya, making it a convenient spot for exploring the town, but it's not a bustling city like Tokyo.
Dining
9.0
Dining at the teppanyaki restaurant was excellent, with fresh ingredients cooked right in front of us. The traditional Japanese restaurant on the ground floor was also a highlight.
Facilities
7.0
The dining facilities, including the bar on the top floor, provided a nice atmosphere, though the overall amenities need updating.
Rowan
United Kingdom,
November
2024
7.6/10
I had a mixed experience at the hotel. While the rooms felt a bit dated, there were some standout dining options that I enjoyed a lot. The tepanyaki restaurant was fantastic, and the view from the bar was lovely. However, the Italian restaurant for breakfast was just average. Overall, it’s a decent place with good dining but needs some updates in the room department.
Rooms
6.0
The rooms were okay but felt a bit dated.
Service
Location
Dining
8.0
The tepanyaki restaurant on the top floor offered an excellent dining experience, with food cooked right in front of me, and the traditional Japanese restaurant had fresh fish served from their pond. However, the Italian restaurant's breakfast buffet was just average.
Facilities
9.0
The Big Ben bar on the top floor has a great atmosphere with dark wood and leather couches, perfect for a drink.
Andy
United States,
November
2024
6.0/10
While this hotel offers a unique dining experience, particularly with its traditional Japanese restaurant, the accommodations feel a bit outdated, and the location is quite remote. The breakfast was enjoyable with various options. Overall, it provides good value for money, but those looking for modern amenities may want to search elsewhere.
Rooms
6.0
The rooms were clean but felt dated, with a slightly stiff bed.
Service
7.0
The service was adequate, though nothing particularly stood out.
Location
5.0
The hotel is situated quite far from any convenience stores or attractions, making it a bit inconvenient unless you have transport.
Dining
7.0
The traditional Japanese restaurant was a highlight, especially with fresh fish from the pond. The breakfast had a variety but the Italian restaurant was just average.
Facilities
6.0
Facilities included multiple dining options and a nice bar on the top floor, though the hotel itself could benefit from renovations.
Olivia
United Kingdom,
November
2024
7.0/10
The hotel has a nice traditional vibe with some dated aspects, but it offers a lovely dining experience, especially in the tepanyaki restaurant where meals are cooked right in front of you. The rooms, while clean, feel outdated and could use some renovation. The location is a bit remote, making it less convenient for those looking to explore the area easily, though the breakfast options were enjoyable and varied, providing good value for money.
Rooms
6.0
The rooms were clean, but a bit outdated and the bed was stiff.
Service
8.0
The service was attentive and professional, which made for a pleasant dining experience.
Location
5.0
The hotel is situated in a far location, quite a walk away from the nearest convenience store.
Dining
9.0
The dining experience, especially at the tepanyaki restaurant, was excellent, with beautifully cooked meals right before our eyes.
Facilities
7.0
The facilities include a nice traditional restaurant and a bar with a classy atmosphere, but the overall feel is dated.
Nathaniel
United Kingdom,
November
2024
6.6/10
The hotel has a stunning restaurant experience with beautiful panoramic views, although the rooms are quite dated and could use some updating. Dining options are varied, with notable restaurants on the top floor that offer quality meals, but the overall hotel facilities feel a bit tired. While it serves as a decent stay for a night, it's not on par with more modern hotels in larger cities.
Rooms
5.0
The rooms are ok but feel a bit dated. The air-conditioning was not very effective.
Service
7.0
Staff communication was decent, and the service was attentive yet not intrusive.
Location
6.0
Utsunomiya is a provincial town and this hotel is considered the best property in the area.
Dining
9.0
The restaurant experience was phenomenal, especially the tepanyaki meals cooked right in front of you. The traditional Japanese restaurant offers fresh fish from a pond.
Facilities
6.0
Facilities include several dining options and a bar, but overall feel somewhat outdated.
Juan
United States,
September
2024
5.6/10
The hotel has a nice breakfast and decent dining options, but it feels a bit outdated and is located far from most amenities. The rooms are clean but could use some renovations. Overall, it's a fair value for a short stay if you're not too picky about location.
Rooms
6.0
The rooms were clean but a bit outdated and the bed was too stiff for my liking.
Service
6.0
The service was acceptable, though not overly impressive.
Location
5.0
The hotel is quite remote, with the nearest convenience store being a half-kilometer away.
Dining
7.0
Breakfast offered a variety of options, but the Italian restaurant's offerings were average.
Facilities
5.0
The facilities are in need of an update, particularly the air conditioning.
Herman
United States,
August
2024
7.6/10
I had a nice dining experience at this hotel, which features a teppanyaki restaurant with chefs cooking right in front of you. The rooms, while acceptable, feel a bit dated and could use some updates. The hotel is the best option in Utsunomiya but lacks the luxury and modernity you might find in larger cities. Overall, it’s decent for a short stay, especially considering dinner options, but not ideal for a longer visit.
Rooms
6.0
The rooms were a bit dated and tired, which made them feel less inviting.
Service
8.0
The service was attentive without being overwhelming, which made for a pleasant experience.
Location
7.0
It’s the best property in Utsunomiya, but don’t expect it to rival Tokyo.
Dining
9.0
The teppanyaki restaurant was excellent, and I enjoyed the meal cooked right in front of me.
Facilities
7.0
The facilities are decent, but the overall feel of the hotel is not as modern as it could be.
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